Privacy Policy

Definitions and Key Terms

• Cookie: a small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
• Company: When this policy mentions "Company," "we," "us," or "our," it refers to Smartfoundry LTD, Senga Road, Mikocheni, Dar es Salaam, Tanzania that is responsible for your information under this Privacy Policy.
• Country: where Rifaly or the owners/founders of Rifaly are based, in this case is Tanzania.
• Customer: refers to the company, organization or person that signs up to use the Rifaly Service to manage the relationships with consumers or service users.
• Device: any internet-connected device such as a phone, tablet, computer or any other device that can be used to visit Rifaly and use the services.
• IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
• Personnel: refers to those individuals who are employed by Rifaly or are under contract to perform a service on behalf of one of the parties.
• Personal Data/Information: means information about a person including:
  • Personal information relating to race, national origin, ethnicity, religion, age or marital status
  • Information regarding education, medical history, criminal or employment
  • Identification numbers, marks or other specific identifiers
  • Address, fingerprints or blood type
  • Personal belongings and related information
  • Private or confidential communications and responses

What Information Do We Collect?

• Name / Username (compulsory when registering)
• Phone Numbers (compulsory when registering)
• Email Addresses (compulsory when registering)
• Address (optional)
• Country (optional)
• Company (optional)
• IP information for troubleshooting and geo-location for Google analytics (optional)
• Images identifying the user (optional)
• Multimedia content uploaded by users
• User activity information while interacting with the website and mobile application

How Do We Use The Information We Collect?

• To personalize your experience
• To improve our app and services
• To improve customer service
• To process transactions
• To monitor usage of our Service
• To send periodic emails
• To administer contests, promotions, surveys, or other features
• For any other purpose with your consent

Third-Party Information Usage

Rifaly will collect End User Data necessary to provide services to our customers. End users may voluntarily provide information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated.

We receive some information from third parties when you contact us. For example, when you submit your email address to show interest in becoming a Rifaly customer, we receive information from automated fraud detection services.

Information Sharing with Third Parties

We will not share your personal or non-personal information with third parties without your consent. This includes advertisers, content sponsors, promotional and marketing partners, and others. If we are involved in a merger, asset sale, or business reorganization, we will seek your consent before sharing or transferring your information.

Email Usage

By submitting your email address, you agree to receive emails from us. You can unsubscribe at any time using the opt-out link included in each email. We only send emails to people who have authorized us to contact them. You also agree to allow us to use your email address for customer audience targeting on sites like Facebook.

Data Retention

We keep your information only as long as necessary to provide Rifaly services and fulfill the purposes described in this policy. When we no longer need to use your information, we will either remove it from our systems or depersonalize it.

Security Measures

We implement various security measures to protect your personal information. We use secure server technology and SSL encryption for sensitive data transmission. However, we cannot guarantee absolute security of your information transmitted to Rifaly.

International Data Transfer

Information collected may be transferred to our offices or personnel worldwide. We ensure appropriate protection measures are in place for international transfers. By using our services, you consent to such transfers where applicable by law.

Your Rights and Choices

• Right to Know and Access: Request information about collected personal data
• Right to Delete: Request deletion of your personal data
• Right to Equal Service: No discrimination for exercising privacy rights
• Right to Update: Correct or update your personal information

Cookies and Tracking Technologies

Rifaly uses cookies to enhance website performance and functionality. While cookies are non-essential, certain features may become unavailable without them. We never place personally identifiable information in cookies.

You can set your browser to block cookies, but this may affect website functionality and your saved preferences.

Changes to Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective immediately upon posting.

Children's Privacy

We collect information from children under 13 only to improve our services. If we become aware of collecting such information without parental consent, we will take steps to remove it from our servers.

Local Storage and Device Access

Our app needs to access device storage for proper functionality, including managing files and user preferences. We update user timestamps to ensure compatibility with device requirements and improve user experience.

Contact Information

For questions about your personal information or this privacy policy, please contact us at: info@rifaly.co.tz